Thermador belongs to the BSH group, and its dishwashers and several cooking products share the BSH electronic platform that reports numeric E-codes. Around Larchmont we regularly service Thermador Freedom induction cooktops, Professional ranges, and Star-Sapphire dishwashers. The E-code narrows the fault fast, and we pair it with hands-on testing before any part is replaced.
Models We Service
We repair current and past Thermador lines, including:
- Freedom induction cooktops (CIT series)
- Pro Grand and Pro Harmony ranges (PRG, PRD)
- Masterpiece and Professional wall ovens
- Star-Sapphire and Emerald dishwashers (DWHD)
- Built-in and column refrigeration (T refrigeration series)
- Sofclose and Chef Connect enabled models
Need Thermador service in Larchmont?
Error and Fault Codes
Thermador reports numeric fault codes on many models. A code narrows the fault to a circuit, and we confirm the exact cause with hands-on testing before any part goes in. These are the codes we see most.
| Code | What It Means | What We Check |
|---|---|---|
E15 | Water detected in the base pan (leak protection) | Find and clear the leak, dry the base, then reset |
E24 | Drainage fault, water not leaving | Clean the filter, drain hose, and pump |
E22 | Filter or circulation restriction | Clean the filter and check the spray arms |
E09 | Heating element fault | Test the flow-through heater and its wiring |
Common Problems We Fix
- A dishwasher showing E15 with water in the base
- A drainage error stopping the cycle
- An induction zone that will not sense cookware
- Oven temperature drifting from the set point
- A refrigeration section running warm
Maintenance and Guides
These guides cover the Thermador issues we are asked about most:
genuine OEM parts. We install genuine OEM parts matched to your Thermador model, so the repair performs to the model-specific requirements and holds up.